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TriState Home Services Reviews

Reviewed By: Lenka L
Location: ,

This review was copy/pasted from:
Facebook
Original Review Link: https://www.facebook.com/pg/TriStateHomeServices/reviews/?ref=page_internal

Comment Andres Hoyos went above and beyond anything we could have expected. Our heat went out today, of course in the middle of winter, with 30 degrees outside. Andres got back to us right away and came to the house on a Saturday for an emergency service. Not only was he extremely thorough in diagnosing the problem, he explained everything in a way we could easily understand. Most importantly - and this was the difference maker for me, Andres made personal calls to Lennox to have the warehouse opened that same day in order to get a part that was necessary to complete the repair. Andres knew how cold it was in our house, and how time was of the essence to us. He drove to the Lennox warehouse and returned to our home that same day to finish the job. At this point, it was 5pm on Saturday. All in in all, this was the best home service we have ever experienced. I highly recommend Tri-State Home Services, and Andres in particular to anyone
Overall Rating 5 Stars

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